HIPAA. Everyone from patients to providers has heard this acronym and, while not everyone even understands what the letters stand for, we all know it applies to patient rights. For a medical practice, ensuring that you are in compliance with the rules and regulations that define HIPAA can seem like a minefield. Physicians First Messages is here with some important information that may better help you navigate your way through to 100% compliance successfully.
Our friends at Becker's Healthcare write in their article "10 Common HIPAA Violations and Preventative Measures to Keep Your Practice in Compliance":
"The HIPAA law to protect patient health information is quite well known by personnel in most physician offices. There still remain, however, some questions regarding HIPAA's rules and regulations. Providers who are not up to date with changes in the law risk potential violation that could not only damage a practice's reputation but cause criminal and civil fines... HIPAA violations can result in substantial fines to a practice ranging from $100 to $1.5 million. Healthcare providers can also be at risk for sanctions or loss of license.
We list below some of the more common reasons for HIPAA violation citations:"
This year's the World Health Organization's smoking cessation campaign 'World No Tobacco Day' on May 31, 2018 is focusing on the damage tobacco use does to the cardiovascular systems with the slogan "Tobacco Breaks Hearts: Choose Health, Not Tobacco".
Physicians First Messages believes that this is a valuable push to increase awareness of the dangers tobacco use has on the body beyond the most well-known affected areas such as lung damage, ENT issues, and even skin damage.
"Tobacco use is an important risk factor for the development of coronary heart disease, stroke, and peripheral
vascular disease. Despite the devastating harms of tobacco to heart health, and the availability of solutions to
reduce tobacco-related death and disease, knowledge among large sections of the public that tobacco is one of the leading causes of Tobacco Breaks Hearts diseases (CVD) is low," said WHO in its message.
Around the world, nearly 6 million of our fellow humans die from tobacco-related causes. The numbers are decreasing every year, but we need to keep sharing these important health effects and statistics, until we can eradicate the unnecessary deaths. As we all know, knowledge is power.
It is through active and annual campaigns such as 'World No Tobacco Day' that increase awareness that we can hope to see tobacco use among the general population decrease.
Won't you join PFMI in sharing this important information?
What’s the key to keeping your clients satisfied?
Yes, they want to know what to do when their 12-year-old cuts their hand on a rusty nail or when their toddler’s low-grade fever spiked to 103.2 within an hour.
And it’s immensely important for you, or a member of your staff, to acknowledge their fears at a reasonable time.
At Physicians First Messages, we’ll not only give you peace of mind knowing your answering service is there when your patients need you, but also knowing you’ll receive accurate information quickly.
Second-to-none customer service is the name of our game and I’m here to tell you three paramount reasons why we’ll help your business grow.
Remember, it all comes down to availability.
For starters, Physicians First Messages provides an around-the-clock service to your patients. When there’s nobody in your office, our customer-friendly service will immediately forward the information to you and anybody else on your staff that you deem important.
Do you and your staff get extremely busy during office hours? No problem! Our service will still handle the calls and immediately forward the information to the appropriate individuals, thus allowing your staff to tend to your in-office patients uninterrupted.
Do you want your phone answering service a certain way? Well you’re in luck if you decide to use Physicians First Messages. Why? Because we’re just like Burger King … you can have it your way!
Although most call answering services offer basic needs like taking messages and weeding out unwanted calls, we can customize your service to your specific liking. Do you want the greeting of your practice a certain way? No problem. I guarantee your patients will be greeted in a well-informed, friendly and helpful manner.
Give your patients the kind of TLC they deserve. It starts with being available and Physicians First Messages will help make sure you’re always there when they need you.
Owner and operator
Did you miss Dress in Blue Day?
No worries. It's true, the official Dress in Blue Day, which was organized in an effort to help sack colorectal cancer, took place on March 2.
But as the fine people at the Colorectal Cancer Alliance (CCA) will tell you, any day can be Dress in Blue Day. By trying to help raise funds and bring general awareness to the disease, you'll be supporting the organization's work and honor those impacted by colorectal cancer.
March, after all, is National Colorectal Cancer Awareness Month. And when you consider that CCA anticipates 135,000 people will be diagnosed with the disease in 2018, Physicians First Messages is here to remind you that there's a number of ways you can help this worthy cause.
For starters, hosting a fundraiser, no matter how big or small, is a terrific way to help the CCA. You don't need
special skills or a fundraising background to hold a successful event – all you need is passion and determination. They supply a fundraising toolkit and keep in mind, 86 cents on every dollar raised goes towards patient support, education and national awareness and prevention programs.
Second, you can make a donation on behalf of a loved one for any event or occasion, including a holiday, birthday, anniversary, memorial or any other milestone.
Or you may just want to volunteer. There's a number of things you can do for the CCA, locally or nationally. You
may the organization's Buddy program. If you're interested in getting involved, please call the CCA hotline at 877-422-2030.
Lastly, knowing a number of gastroenterologists use our Call Center, Physicians First Messages suggests you get screened for colon cancer if you're 50 or older.
It could save your life.
Owner and operator
What Our Customers Are Saying
"I have used many answering services in my 30 years of practice. Since joining Physicians First Messages, I can finally sleep at night knowing my calls are being handled correctly."
- Dr. Cohen
"Thank you! Not only did I get a great answering service that understands my practice, but I save thousands of dollars a year, too! Flat-rate billing allowed me to plan my budget."
- Dr. Patel