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Physicians First Messages, Inc.

Hear Our Thoughts

4 Immediate Benefits to Using a Medical Answering Service for Your Dental Practice

3/6/2018

2 Comments

 
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​1. No More Missing Calls
When your busy phones are interfering with your office staff's ability to properly help your in-office patients, the answering service can pick up the overflow ensuring that your calls are answered by a live operator and aren't sent to voicemail. This also has the added benefit of increasing productivity as your staff is freed up to dedicate themselves to other responsibilities.

2. After Hours Emergency Live Answer
Another benefit to having an answering service is preparing for the unexpected. As you know, a dental emergency can occur anytime, day or night. It is important to both you and your patients that they are able to reach someone at your office around the clock for information in case of emergency. 
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3. Call Screening for Real Emergencies
Having trained medical answering service operators fielding your calls after hours, will not only keep your direct private number private but will help screen your calls for the real emergencies that cannot wait for the office in the morning. You can have all non-emergency calls held for morning while the urgent calls will be forwarded to your private number for immediate response.

​4. Cost Savings

Whether you have a small office or a fully staffed dental practice with multiple practitioners, employing a full-time receptionist dedicated exclusively to answering your busy phones can seriously impact your bottom line. Outsourcing your calls to a trained medical answering service with virtual receptionist services will immediately profit you as you save thousands of dollars annually.

If you've been on the fence about hiring an answering service for your medical practice, today's the day for you to give it a try. With our Free Trial for all dental practices you've literally got nothing to lose!

Call us today & See How Much You Save!

Sincerely,

John Calhoun
Owner and Operator


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2 Comments
Derek Dewitt link
11/28/2018 09:07:11 am

I know I always feel more appreciated as a customer when my calls are answered by a live person instead of a voice mail. I can see why having a live operator can also free up other employees and staff like you said. This would be especially helpful for a hospital and dentist so the doctors can focus on their jobs.

Reply
kate hansen link
12/2/2020 03:53:32 pm

It's good to know that you can save thousands of dollars when hiring an answering service. My brother was at my house for dinner last night, and he was telling me about how he has been thinking about hiring an answering service for his dentist's office, and he wanted to know the benefits of hiring one. I'll make sure to pass this information along to him so that he can know the benefits of hiring a telephone answering service.

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