Today's #tuesdaytestimonial is one of our favorites to share as it comes with a story. Dr. Wang came to us very discouraged about the answering service industry as a whole. He had cycled through several before he was referred to us by a colleague who recommended his own, a 100% medical call center.
Dr. Wang gave our free trial a try and learned quickly that thanks to our years of experience working with medical practices of every size, technologically advanced medical-only answering solutions, and award-winning customer service, we were the perfect fit for his needs. We are thrilled that we were able to earn his trust and in doing so have maintained a relationship that has endured for over a decade.
Tonight we're giving a shoutout to all the medical professionals we work with every day, who are putting themselves out there for us all, relentlessly fighting. #gratitude
It's after midnight. Who's answering your patients' emergency calls?
Voicemail? A recording? Or are they put on hold?
While you’ve been working the front lines of #COVID19, we’re handling your backlines. Here at Physicians First Messages, we’ve not only increased the number of agents working each shift, we’re continuing our ongoing training of new operators to cover all shifts. This proven model of sustained hiring and training ensures that our staff maintains the positive and steady quality of service you’ve come to expect from us.
From years of experience working in the medical industry, we’ve seen it all and weathered each storm: 9/11, Hurricane Sandy, extended grid blackouts, and now this pandemic. Our built-in redundancy guarantees your practice’s calls are fully covered.
The bottom line is that we are overly prepared to serve you no matter the need.
THIS IS PFMI'S BLOG. YOU CAN HEAR OUR THOUGHTS ON A VARIETY OF TOPICS BY FOLLOWING OUR POSTS. TO SEE EVEN MORE OF
OUR ACTIVITY, FOLLOW US ON TWITTER, VISIT OUR FACEBOOK, OR CONNECT WITH US ON LINKEDIN!