Where your practice is concerned, voicemail should be taboo.
Time and again, I've made it clear on the importance of having somebody pick up the phone when your patients need to contact you.
Nothing is more reassuring than speaking to a live person instead of into an answering machine. With that said, I'd like to give you five more reasons why you should make Physicians First Messages your Call Center.
For starters, you'll avoid problems when your network gets jammed. Sometimes, your phone company's lines get crossed and they forward calls right to your voicemail! With our 24-7 Call Center, your calls with be forwarded to our customer-friendly receptionists 100 percent of the time.
Next, with limited in-house staff members available to pick up the phone at your practice, you'll never have to worry about a call going unanswered or your patients being placed on hold indefinitely. Long waits mean hang-ups and hang-ups are never good for business.
Third, even if you have a small or large in-house staff, you want your workers tending to matters at your practice instead of wasting valuable time satisfying a caller's needs. Let our Call Center handle those calls and you can decide which calls need to be returned immediately or at your leisure.
And the same holds true for potential new patients as well. You may very well have received recommendations from one of your existing patients and when they decide to pick up the phone to make that initial appointment, the last thing they want to hear is voicemail. Don't underestimate the importance of a first impression!
Lastly, by using Physicians First Messages, you never, ever have to worry about professionalism. Our receptionists are trained to tend to your patient's every need with a polished tone that lets them know they're a priority.
National Heart Awareness Month, which takes place every February, is designated as the perfect time to remind Americans to focus on their hearts and encourage them to get their families, friends and communities involved.
There are many ways to spread the word, and they include encouraging your coworkers to participate on National Wear Red Day, to holding fundraisers with heart-healthy treats, to raising awareness by simply wearing a Red Ribbon.
Men and women of all ages can be affected by heart disease so Physicians First Messages is here to share some tips with you on staying heart healthy.
First, get active! If you don't already have an exercise routine you can start today with a few simple tricks.
Maybe you can get off the subway or the bus one stop sooner and walk that extra block.
If you drive, why not park a little further than usual, or if you can swing it, why not bike to work once a week?
Not everyone lives close to work, but there are other ways to sneak some heart healthy activities into your day. Taking the stairs, standing from your desk and moving around for 5 minutes every hour, walking for 5-10 minutes at breaks and lunch time, these are tried & true methods of keeping fit.
As always, consult your doctor before setting up any rigorous fitness regimens if you have any other health conditions that need attention.
Next, eating healthy has long been established as the foundation of your overall health, not just your heart health.
If the old adage "You Are What You Eat" holds true, then what better way to keep your heart healthy than to nourish it with vitamin-rich foods like lean meats, nourishing proteins, natural organic vegetables and fruits, balanced with essential grains & dairy items?
Don't forget to keep your body hydrated and your heart happy and pumping by drinking lots of water!
Finally, keeping your every day life stresses at a minimum is a must. Some people manage their stress load by giving themselves breaks and catching a movie with a friend, reading a new book, listening to music, even just stopping and watching the sunset. And if you smoke for stress relief... quit now. Your heart will thank you!
What works for others might not work for you, so if you find yourself especially stressed with no relief in sight, don't give up! Simply take a breath and try another solution. You're sure to find the best one for you, especially if you put your heart into it!
Owner and operator
What Our Customers Are Saying
"I have used many answering services in my 30 years of practice. Since joining Physicians First Messages, I can finally sleep at night knowing my calls are being handled correctly."
- Dr. Cohen
"Thank you! Not only did I get a great answering service that understands my practice, but I save thousands of dollars a year, too! Flat-rate billing allowed me to plan my budget."
- Dr. Patel