#MemorialDay: The day we pay our respects and remember all those who didn't come home.
To the #Classof2020: Some words of wisdom from Mark Twain as you head out into your new day:
"Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.”
We're all so proud of you. Congratulations, you made it! 🌟 👨🎓👩🎓🌟
While you’ve been working the front line of #COVID19, we’re handling your backline. Here at Physicians First Messages, Inc. we’ve not only increased the number of agents working each shift, we’re continuing our onboarding and training of new operators to cover all shifts. This proven model of sustained hiring and training ensures that our staff maintains the positive and steady quality of service you’ve come to expect from us.
From years of experience working in the medical industry, we’ve seen it all and weathered each storm: 9/11, Hurricane Sandy, extended grid blackouts, and now this pandemic. Our built-in redundancy guarantees your practice’s calls are fully covered. The bottom line is that we are overly prepared to serve you no matter the need. #inthistogether #bethedifference
COVID-19 pandemic headlines are everywhere we look these days. “Stay Home Stay Safe” guidelines have become the directive for cities and states across our country.
Here at Physicians First Messages, the Doctors’ First Choice Medical Call Center our clients are living those headlines as they transition to telemedicine, work remotely, or rotate hospital shifts caring for the afflicted. Your patients and callers are living them, too, as demonstrated in the associated increase in our call volume and the level of those calls.
We check in with our operators every day to ensure they are able to process the additional stress and strain we’re all facing in these uncertain times. I’m so proud of my team. They have really stepped up for our clients, their patients, and for each other. What I am hearing from them more than anything is the shared awareness of the human condition, and how much we rely on each other. It’s a truth that was easy to forget before we all learned about COVID-19.
Now that truth is relayed as simply as two words, said spontaneously: Be Safe.
We say it to our clients who have to close their office and find a way to work remotely. Be Safe.
We say it to the patients who are concerned about their, or a loved one’s, symptoms. Be Safe.
We say it to the doctor who has just pulled an 18 hour shift in at the hospital and is signing out for 30 minutes before volunteering for another 4 hours. Be Safe.
We say it to each other when we sign off at end of shift. Be Safe.
Now more than ever, I know we’ll get through this, together.
Be Safe, and Be Well.
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