Physicians have become all-too-familiar with “no show” patients. Chances are that this unfortunate occurrence is a result of the patient’s hectic schedule or maybe it just slipped their mind that they even had an appointment. Either way, it’s inconvenient and you just lost money as a result. So, what can you do to prevent this from occurring again? That’s simple:
Start using an appointment reminder service.
What is an appointment reminder?
Appointment reminders are automated notifications of a scheduled appointment. These notifications can be sent by phone, text message, or email.
How does it work?
Most automated appointment reminder services allow you to upload a list of customer appointments for the service to contact. Typically this list can be easily exported from your scheduling software. If you're still kicking it old school with a paper appointment book, not to worry! You can upload an Excel spreadsheet that you've created yourself. Once you've uploaded the file, the system will make the calls, texts or emails to your clients. Regardless of the notification type, your customer is able to confirm or cancel their appointment, saving you time and money.
What's the payoff?
The more appointments that are kept, the more money you make. You can expect to reduce no-shows by more than 80%!
Call us today to set up your appointment reminders!