What’s the key to keeping your clients satisfied?
Yes, they want to know what to do when their 12-year-old cuts their hand on a rusty nail or when their toddler’s low-grade fever spiked to 103.2 within an hour.
And it’s immensely important for you, or a member of your staff, to acknowledge their fears at a reasonable time.
At Physicians First Messages, we’ll not only give you peace of mind knowing your answering service is there when your patients need you, but also knowing you’ll receive accurate information quickly.
Second-to-none customer service is the name of our game and I’m here to tell you three paramount reasons why we’ll help your business grow.
Remember, it all comes down to availability.
For starters, Physicians First Messages provides an around-the-clock service to your patients. When there’s nobody in your office, our customer-friendly service will immediately forward the information to you and anybody else on your staff that you deem important.
Do you and your staff get extremely busy during office hours? No problem! Our service will still handle the calls and immediately forward the information to the appropriate individuals, thus allowing your staff to tend to your in-office patients uninterrupted.
Do you want your phone answering service a certain way? Well you’re in luck if you decide to use Physicians First Messages. Why? Because we’re just like Burger King … you can have it your way!
Although most call answering services offer basic needs like taking messages and weeding out unwanted calls, we can customize your service to your specific liking. Do you want the greeting of your practice a certain way? No problem. I guarantee your patients will be greeted in a well-informed, friendly and helpful manner.
Give your patients the kind of TLC they deserve. It starts with being available and Physicians First Messages will help make sure you’re always there when they need you.
Owner and operator